Community Forums > Technical Support > Voobly Client: Questions and Problems > Client Connection > Error installing package (Error: Clean Directory Failed)

Error installing package (Error: Clean Directory Failed)

 DroneRanger


Group: Standard Membership
Join Date: 14 June 2009
Posts:28
Posted 10 July 2017 - 9:44 pm
I am getting error when launching the lobby.

Error installing package (Error: Clean Directory Failed)

attached image

help me how to fix it.
Attachments:
error.png (file size: 239.34 KB)

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 +____Kofahi____


Group: Technical Support
Join Date: 2 July 2017
Posts:371
Edited 10 July 2017 - 10:11 pm by +____Kofahi____
Hey,

It's typically your network/browser related issue. But anyways Download this AoC mods file and extract into your game directory folder (C:\Program Files (x86)\Microsoft Games\Age of Empires II) and rejoin your game lobby.

Wrote by : +cavin
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 Buugum


Group: Standard Membership
Join Date: 4 August 2017
Posts:2
Posted 15 August 2017 - 10:47 am
Didn't work for me. I play on voobly via the HD patch and i extrated it in steam file. I guess it doesn't fwork for the steam file :/
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 +sunny@voobly


Group: Technical Support Lead
Join Date: 17 January 2015
Posts:592
Posted 15 August 2017 - 11:14 am
Please follow the steps mentioned here to perform a clean installation of the game:
http://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch

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 Eldiablomismo


Group: Standard Membership
Join Date: 6 November 2016
Posts:3
Posted 16 August 2017 - 2:50 am
tengo el mismo problema, me di cuenta de que la carpeta del spectator overlay no se puede borrar, tiene una carpeta llamada "sounds" que no tiene permisos y tiene toda la pinta de virus.


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